Privacy Policy

1. Introduction

alquio SAS, registered under number 101 828 713 R.C.S. Toulouse, with its registered office at 19 chemin des Terres Hautes, 31670 Labège, France ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate aggregation service. Please read this policy carefully. By using Alquio, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in several ways when you use our Service:

Information You Provide

• Account information: email address, password (encrypted), and language preference
• Saved searches: your search criteria including locations, price ranges, and property preferences
• Favorites: properties you save to your favorites list

Information Collected Automatically

• Usage data: pages viewed, searches performed, features used
• Device information: browser type, operating system, device type
• Log data: IP address, access times, referring URLs

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Send you notifications about new listings matching your saved searches
• Improve and personalize your experience
• Analyze usage patterns to enhance the Service
• Communicate with you about updates, security alerts, and support

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for the Service to function, including authentication and session management
• Preference cookies: Remember your settings such as language preference and search filters
• Analytics cookies: Help us understand how users interact with the Service to improve it

5. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating the Service (hosting, email delivery)
• If required by law or to respond to legal process
• To protect the rights, property, or safety of Alquio, our users, or others

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, your personal data will be deleted immediately, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), if you are in the European Economic Area, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data

To exercise any of these rights, please contact us at contact@alquio.es or use the account deletion feature in your account settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.